On October 14, we became aware of an issue with Formstack, a platform Young Life uses for several online forms. Some fields that normally fill in automatically are appearing blank and cannot be edited, preventing users from completing affected forms.
What this means for you:
- Online Health and Consent Form: Staff can still send health form links, but parents and participants may be unable to complete the form, because an error is displayed asking for required information. This affects trips using the new health form, regardless of trip length. We are currently working on a solution for those who are attending a camp and need a health and consent form. In the meantime, please have participants complete and submit this paper version of the Health and Consent Form.
- Camp Volunteer Applications and Recommendations: Work Crew applicants may be unable to complete their applications, and staff may be unable to submit Summer Staff recommendations.
- Summer Staff can still start an application.
- Staff can still start a Work Crew recommendation.
- Screening and Compliance: Staff and volunteers may be unable to complete forms such as background check authorizations and P Card user agreements.
Our team is actively working with Formstack toward a resolution.
If you have any questions or concerns, especially about an upcoming trip or deadline, please contact the Connections team.
We will update this post as progress is made and share when affected forms are working again. Thank you for your patience!
